At Betmaan, your personal data matters to us. This Privacy Policy clearly explains what information we collect, why we collect it, and how we keep it secure.
All data is protected with SSL/TLS encryption.
Your information is never sold or rented to anyone.
You are clearly informed of what data is collected.
Right to access, correct, and delete your data.
Welcome to Betmaan. We understand that sharing personal information on any online platform is not something people do without hesitation. This Privacy Policy is here to build that trust. In plain, straightforward terms, it explains what information we collect, why we collect it, where it is stored, and what choices you have.
This Privacy Policy applies to the Betmaan platform (betmaan.im) and all associated services. Certain specific terms are used throughout this policy; their definitions are provided below:
Betmaan collects information in several ways. Here is a full breakdown:
| Data Type | When It Is Collected |
|---|---|
| Full name, date of birth | At Registration |
| Mobile number, email address | During Registration & Communication |
| National ID / Passport | During KYC Verification |
| Payment Details (bKash / Nagad number) | During Deposits & Withdrawals |
| Support Chat Messages | Support Hours |
When you use Betmaan, certain information is collected automatically:
Betmaan uses your information only for specific purposes. Each purpose is clearly outlined below:
Your data is used to create and manage your account, process payments, provide betting and gaming services, and deliver customer support.
Your information is used to detect unauthorised account activity, prevent money laundering, and identify duplicate accounts — all of which ultimately protect you.
We send emails or SMS messages to notify you of important account updates, transaction confirmations, and security-related matters. You can opt out of promotional messages at any time.
Data is analysed to understand user experience and improve the platform. Only aggregated, anonymised information is used for this purpose.
The Betmaan website uses cookies. Cookies are small files saved to your browser that help make your next visit smoother and more convenient.
You can disable or clear cookies from your browser settings. However, disabling essential cookies may cause certain features to stop working.
Betmaan does not sell, rent, or exchange your personal data. However, data may be shared with third parties in the following limited circumstances:
Minimal necessary data may be shared with trusted partners for payment processing, identity verification, and technical support. All partners are required to uphold our privacy standards.
Data may be disclosed as required by court order, government investigation, or other legal processes. In such cases, we always seek legal guidance and aim to share only the minimum necessary information.
Betmaan does not retain data beyond the period necessary. Retention duration depends on the type of data and applicable legal requirements.
When an account is closed, most data is deleted. However, certain information must be retained for a legally required period due to compliance obligations. Once that period ends, the data is permanently deleted.
As a registered member of Betmaan, you have several rights regarding your personal data:
You have the right to request a copy of the personal data we hold about you.
You can request corrections to any information that is inaccurate or out of date.
You may request that your data be deleted under certain circumstances.
You may object to marketing or specific uses of your data.
You can request a copy of your personal data.
You may withdraw any previously given consent at any time.
To exercise any of these rights, email us at support@betmaan.im. We aim to respond within 30 days.
Betmaan strictly refrains from collecting data or providing services to anyone under the age of 18. If we become aware that a minor has created an account, that account and all associated data will be deleted immediately.
To protect your data, Betmaan uses industry-standard security technology:
That said, no one can guarantee 100% security on the internet. You also have a role to play — keep your password strong, never share it with anyone, and report anything suspicious immediately.
For any questions, requests, or complaints regarding this Privacy Policy, please get in touch with us:
We aim to respond to all enquiries within 7 business days. For urgent matters, reaching out via Live Chat will get you a faster response.
If this Privacy Policy changes, an update will be posted on the website and registered members will be notified by email.
Most Frequently Asked Questions by Members
The Core Pillars of Betmaan's Privacy Protection
Every transaction and piece of personal data is protected with 256-bit SSL encryption — as secure as your bank.
Betmaan stores and processes data in compliance with international data protection laws and regulations. Your rights are protected at all times.
An independent team of third-party experts regularly audits our systems to ensure there are no vulnerabilities.
Your data is accessible only to authorised staff. Every access is logged and reviewed regularly.
Your data is never sold, rented, or exchanged — that is a core principle at Betmaan.
In the event of a security incident, we promptly notify affected members and take all necessary steps to address it.